Shipping policy
Shipping Locations: The Canvas currently only ships within the United States. We do not offer international shipping at this time.
Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time: Once your order has been processed, it will be shipped within 3-5 business days. Please note that shipping times are estimates and can vary based on your location and external factors such as carrier delays.
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. The Canvas offers standard shipping rates, and any promotional free shipping offers will be applied during checkout if applicable.
Delivery Delays: While we strive to ensure timely delivery, The Canvas is not responsible for delays caused by the shipping carrier or any unforeseen circumstances beyond our control. In the event of a significant delay, we will contact you via email or phone.
Damages: The Canvas is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges: Please refer to our Return Policy for information on how to return or exchange items. If you have any issues with your order, please contact our customer service team for assistance.
Contact Information: For any shipping-related inquiries, please contact us at:
Email: support@thecanvas.com
Address: 93 South Street, 10038 NY, USA
Thank you for shopping with The Canvas! We appreciate your business and strive to provide the best service possible.