Frequently Asked Questions
How long does it typically take to receive my order?
Our team will typically take 1-2 business days to fulfill your order, you can expect to receive your order within 3- 5 business days depending on your location and courier.
Can I also collect any online purchases I make?
Yes, during check-out you can always select the pick-up option at one of our locations. Because of the difference in our product and brand selection per location, products are often only available at one of our locations and not all. So make sure to check whether the availability of your purchase is at the desired location.
Where can I contact you?
Our support team is ready to help you by answering any emails coming to firstname.lastname@example.org. If you happen to live close to any of our stores, you’re always welcome to come in and ask for any advice or help from our in-store team.
What type of brands can I expect to find on The Canvas’ platform?
The Canvas community consists of a group of international emerging brands that manufacture their goods and run their operations in an ethical and sustainable way. Many of these brands are young businesses breaking into the US market or local US brands that are breaking into the retail market.
You can expect to find many unique and exciting products that are made for fashion minded and curious consumers, looking for something new. Most of our brands do not have a big retail presence yet and might be unknown to you
How does The Canvas approach sustainability and curate its brands?
At The Canvas, we are committed to reshaping the fashion industry by embracing sustainability as a core value. Our approach to sustainability goes beyond the traditional confines of eco-friendly materials and ethical practices; instead, we have adopted the United Nations Sustainable Development Goals (SDGs) as a comprehensive framework to guide our journey towards a more sustainable future.
The UN SDGs provide a universal language for addressing global challenges, offering a set of 17 goals that encompass environmental, social, and economic dimensions. By aligning our practices with these goals, The Canvas aims to contribute to a positive impact on a global scale while recognizing and addressing the unique challenges within the local contexts where we operate.
The Canvas understands that sustainability is not a one-size-fits-all concept. By incorporating the UN SDGs into our framework, we acknowledge the diverse challenges faced by different communities and regions. We work closely with local artisans and manufacturers, respecting their cultural heritage and promoting sustainable practices that align with both global goals and local needs.
Our commitment to the UN SDGs enables The Canvas to measure, monitor, and report on our sustainability progress transparently. Through this framework, we strive to inspire positive change within the fashion industry, encouraging other brands to adopt sustainable practices and contribute collectively to a more equitable and environmentally conscious future.
We aim to change the world of fashion.
We provide rising ethical fashion brands access to global markets via our stores & ecommerce, while bringing people to mindful fashion. We believe the demise of fast fashion will be accelerated through a connected network of sustainability-focused businesses working together to stimulate progress towards the Sustainable Development Goals. The only way the fashion industry can change is if we work together, and the goal of The Canvas is to create a place where ideas can be sparked and creativity can flourish, no matter how uncommon.
Our Structure and Operations
All brands at The Canvas must apply and align with at least two of the Sustainable Development Goals. We encourage our brands and customers to be long-term purchasers and producers, making and buying products designed to last or be reused. We provide rising, ethical brands access to global markets, services and technology by transforming vacant spaces into hubs that bring unique brands and curious customers together to nurture a thriving community around sustainable fashion.